All About Us
Our Story
Because of the great brand we offer and the great deals we offer, we are based in the United States.
The guarantee we offer is that the original brand of the product will be shipped to you in excellent condition and in the original packaging.
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Since 2016, we have worked hard to connect with original suppliers and provide great brands for you, and we have a great policy about all the safety measures we take on our online store, and we ship directly from the original supplier to your home.
Shipping & Returns Policy
Returns
If you wants to return an item
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01.Submit the return request within 14 days from the delivery date.
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02.Our team will evaluate your request and provide additional information.
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03.Select your preferred return option: choose our label, or use your own.
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04.Once the package is returned, we will inspect the item and process your refund.
**How to request a return?
(With our 14-day return policy counting from the day your customer receives the parcel, it’s important to initiate the return process as soon as possible. You can do email or contacting Info@smrtboutique.com to get return shipping address details as well as other guidelines.)
You can process the return order using your own shipping label or we can create one for you. Additionally, to ensure a smooth return process, please keep these guidelines in mind:
The item/items must be shipped back within 14 days after delivery. The return must be shipped using UPS, FedEx, or DHL. We don’t accept returns sent via regular postal services, and such returns will be declined. A reason must be provided to initiate the order process, and all returned items are subject to an inspection before your refund is initiated.
Used/worn items will not be refunded, instead, the items will be shipped back to you.
Shipping
For USA
Economy Shipping Time5-8 Business days
Economy Shipping Base Cost€35.00
Express Shipping Time3-4 Business days
Express Shipping Base Cost€52.00
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For International
*The shipping costs listed above are estimates and may vary. Final costs are calculated per order and include a base fee (economy or express) plus an item-based surcharge depending on product category.
**Delivery times are approximate and may vary by location. Orders are typically dispatched within 24–48 hours.
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*What is the delivery time?
The delivery time depends on the location of your customer. It takes 24-48 hours to dispatch the package, and 5 business days on average within the US, or 5-7 business days outside the US to deliver it.
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*Which countries do you deliver to?
We provide worldwide delivery using DHL, FedEx, or UPS. *Note that at the current time.
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thank you for chosen Smrtboutique.com​​​
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